Legal and policies
Updated 24 Nov 2025
Privacy Policy
J4FHS (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights.
We may collect:
Information you choose to provide (e.g., name, email, message content).
Optional sensitive information you share in support enquiries.
Anonymous website analytics (e.g., page views, device type).
Technical information such as IP address and browser type.
You may contact us anonymously if you prefer.
We use your data to:
Respond to enquiries from survivors, witnesses, former staff, and the public.
Provide information, support, and guidance.Improve our website, campaign activity, and user experience.
Maintain security and prevent misuse.
We never use your information for marketing without your consent.
All information is stored securely and accessed only by authorised members of the J4FHS team.
We do not sell, rent, or share data with third parties.
We only retain data for as long as necessary for support, legal, or safeguarding purposes.
Sensitive information is handled with strict confidentiality and care.
We only share information if:
You give clear, explicit consent; or
We are legally required to do so (e.g., serious, immediate risk of harm).We are independent from Harrods, the Fayed family, and law enforcement.
Contacting us does not automatically trigger a police report.
Under UK GDPR, you have the right to:
Access the information we hold about you
Ask us to correct or delete your data
Withdraw consent at any time
Contact the ICO if you have concerns about data handling
We are independent from Harrods, the Fayed family, and law enforcement. Contacting us does not automatically trigger a police report.
To exercise your rights, email: legal@harrodssurvivors.org
Our website may use essential cookies and basic analytics cookies. You can manage your cookie preferences at any time.
If you have questions about this policy or how your data is handled, you can contact us at: legal@harrodssurvivors.org
Data & Safety
Your safety and privacy are at the centre of everything we do. This page explains how we protect your information and keep your contact with J4FHS secure.
All messages are handled by a small, authorised team.
Sensitive information is stored securely and never shared without your consent.
You can contact us anonymously at any time.
You choose what to share — we never pressure you for details.
Encrypted systems and secure storage
No access for external organisations
No sharing with Harrods, the Fayed family, or law enforcement
Strict internal access controls
Regular reviews of safety practices
We treat all disclosures with care, discretion, and respect.
We use information only to:
Support survivors, witnesses, and former staff
Understand concerns and patterns safely
Guide our advocacy and campaign workImprove how we communicate and respond
We do not use information for marketing or non-essential purposes.
This is extremely rare and only happens if we believe there is:
Immediate, serious risk of harm to someone; or
A legal requirement we cannot avoid.
If possible, we will always discuss this with you first.
You can withdraw or edit information at any time
You can remain anonymous
You can stop contact whenever you wish
You can ask us to delete information
Your safety and comfort guide our approach.
If you have questions about data safety or confidentiality, email: legal@harrodssurvivors.org
Confidentiality Statement
Your confidentiality is our priority. We handle all information with care, discretion, and respect.
Anything you share with J4FHS is kept confidential. We do not share your information with:
Harrods
The Fayed family
Former employers
Law enforcement (unless required by law)
Media or journalists
Any external organisation
We are fully independent.
You decide what to tell us and how much detail to provide.
You can remain anonymous.
You can stop the conversation at any time.
You can ask us to delete your information whenever you wish.
There is no pressure to share anything you’re not ready to.
We only use your information to:
provide support
understand concerns
identify themes and patterns
inform our survivor-led advocacy
guide next steps with your consent
Your information is never used for marketing, fundraising lists, or non-essential purposes.
We only break confidentiality if:
there is an immediate, serious risk of harm to you or someone else; or
we are legally required to act.
If possible, we will discuss this with you first.
You can choose:
not to give your name
to use a different email
to share only broad information
We will still support you.
If you have any concerns or questions, email: legal@harrodssurvivors.org
Cookie Policy
Our website uses a small number of cookies to function properly and to help us understand how people use the site. We aim to keep cookies to a minimum and do not use them for advertising or tracking beyond basic analytics.
Cookies are small text files stored on your device to help websites work efficiently and improve your browsing experience.
We only use:
Essential cookies – Needed for basic site functionality (e.g., page navigation, security). These cannot be turned off.
Analytics cookies (optional) – Anonymous data that helps us understand which pages are useful. No personal information is collected.
You can choose to accept or decline analytics cookies in the banner when you first visit the site.
If you view embedded content (like videos), the provider (e.g., YouTube, Vimeo) may set their own cookies.
We do not control these cookies.
You can manage or delete cookies at any time through your browser settings.
If you have questions about how we use cookies, contact us at legal@harrodssurvivors.org
Accessibility Statement
We are committed to making the J4FHS website accessible to everyone, including survivors, witnesses, former staff, and members of the public with disabilities.
We aim to meet WCAG 2.1 AA accessibility standards and continually improve our website so it is usable, readable, and navigable for all visitors.
Clear, consistent page structure
High-contrast text and readable typography
Keyboard-friendly navigation
Alt text for meaningful images
Simple, predictable layouts
Minimal animations to reduce cognitive load
Avoidance of flashing or triggering content
We regularly review our site and welcome feedback to ensure we continue improving accessibility and usability.
If you experience any difficulty using this website or need information in an alternative format, please contact us at: legal@harrodssurvivors.org.
We will do our best to respond promptly and support your needs.
If you notice an accessibility issue, please let us know. Your feedback helps us make the website better for everyone.